Shipping Policy
At JustFashion.in, we strive to deliver your orders promptly and efficiently. This Shipping Policy outlines our delivery process, timelines, shipping charges, and other important details.
1. Shipping Locations
We currently ship to all major cities and towns across India. International shipping is not available at this time.
2. Order Processing Time
Orders are processed within 24-48 hours (excluding weekends and public holidays).
Customized or pre-order items may take longer (specific timelines will be mentioned on the product page).
3. Delivery Timeframes
Once dispatched, orders typically arrive within:
Standard Shipping: 3-7 business days
Express Shipping (if available): 2-4 business days
Delivery times may vary due to unforeseen circumstances (e.g., weather delays, courier delays, or remote locations).
4. Shipping Charges
Free Shipping: Available on orders above ₹999 (unless otherwise specified).
Flat Rate Shipping: ₹49-₹99 for orders below ₹999 (varies by location).
Express Shipping (if available): Additional charges apply (shown at checkout).
5. Order Tracking
Once your order is shipped, you will receive a confirmation email/SMS with a tracking number.
Track your order via our website or the courier’s tracking portal (e.g., Delhivery, FedEx, DTDC).
6. Shipping Partners
We work with trusted courier services, including:
- Delhivery
- DTDC
- Blue Dart
- FedEx
- XpressBees
7. Undelivered/Failed Deliveries
If a delivery attempt fails, the courier will try again (usually 1-2 more attempts).
If the order remains undelivered, it will be returned to us, and a refund/store credit will be issued (excluding shipping fees).
8. Address Changes & Cancellations
Address Changes: Must be requested within 6 hours of placing the order.
Order Cancellations: Possible only if the order has not been shipped.
9. Lost or Damaged Shipments
If your order is lost/damaged in transit, contact us within 48 hours of delivery with proof (images/videos).
We will either replace the item or issue a refund/store credit.
10. Contact Us
For any shipping-related queries, reach out to:
📧 Email: support@justfashion.in
📞 Phone: (+91) 9172164660